How SenderCompass guidance is written and checked
SenderCompass is a UK business-email publication for small-business owners and generalist administrators who need to diagnose failed mail without being pushed towards a product.
Business email problems cross systems that rarely share one owner
A Microsoft 365 mailbox, website form, accounting platform and marketing tool can all send from the same domain through different infrastructure. Generic advice often skips that distinction or begins with a product.
SenderCompass starts with the business symptom, identifies the sending route, uses the available evidence and explains the limit of each conclusion before suggesting a correction.
The SenderCompass writer
Alex Calder
Alex Calder is the editorial name used for SenderCompass guidance. It gives articles a consistent byline without presenting a fictional employment history, qualification or independent expert team.
SenderCompass remains responsible for the published guidance, corrections and commercial disclosures. General information on the site is not emergency mail administration or personalised legal advice.
How claims are checked
Important technical claims are checked against named standards, regulators and provider documentation. A source can confirm a published requirement, but it cannot prove that a commercial product performs as advertised or that one change guarantees inbox placement.
Original sources
Standards, regulators and provider documentation are preferred for technical requirements.
Visible review dates
Time-sensitive provider and software claims carry a review date and link to the source used.
Corrections
Material errors are dated and explained rather than silently hidden.
Commercial separation
Affiliate status or vendor access is never treated as evidence of product quality.